Privacy Policy

1. Introduction

This page is about your privacy — plain and simple. It explains what information Arabic Perfume  collects when you visit or shop on ArabicPerfume.ae, what we actually do with it, and what say you have in the matter. By using our site, you’re agreeing to the way we handle things here.

We try to handle your data the right way, in line with the UAE’s Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “UAE PDPL”) and any other data protection rules that apply to us.

2. Information We Collect

Nothing sneaky here — this is what we collect, and why it’s useful:

• Contact details you give us, like your name, email, phone number, and delivery address
• Order details — what you bought, what you paid, and your order history with us
• Payment information, which goes through our payment provider securely (we never see or store your full card details)
• A few technical basics, like your IP address, browser and device type, and which pages you visit
• Anything you send us directly, like an email or a support message

3. How We Use Your Information

Here’s what it’s actually used for:

• Getting your order processed and delivered
• Keeping you in the loop and answering your questions
• Making the website and your shopping experience better over time
• Sending marketing emails — but only if you’ve opted in, and you can unsubscribe whenever you like
• Catching and preventing fraud or misuse of the site
• Staying on the right side of our legal and regulatory obligations

4. Cookies

Like most websites, we use cookies — small files that keep your cart working properly, remember your preferences, and help us understand how people actually use the site. You’re welcome to switch them off in your browser, though some parts of the site might not work as smoothly if you do.

5. Sharing Your Information

We’re not in the business of selling your personal information — that’s not happening. We do work with a handful of trusted partners to keep the business running, and they see what they need to, such as:

• Courier and delivery companies, so your order actually reaches you
• Payment processors, to handle your payment safely
• IT and hosting providers, who keep the website up and running
• Government or regulatory bodies, but only when UAE law requires it

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. That said, nothing on the internet is ever completely bulletproof, so we can’t promise 100% security — no one honestly can.

7. Data Retention

We only hold on to your information for as long as we genuinely need it — to fulfil your orders and meet our accounting and legal obligations under UAE law. Once it’s served its purpose, we don’t keep it around.

8. Your Rights

Depending on the law that applies, you’re entitled to ask us to:

• Show you the personal information we hold about you
• Fix anything that’s inaccurate or incomplete
• Delete your personal information, within legal or contractual limits
• Stop sending you marketing emails, any time you like

Want to do any of this? Just reach out using the details below.

9. Children’s Privacy

Our website isn’t built for children, and we don’t knowingly collect information from anyone under 18. If you think a child has shared their details with us, please tell us and we’ll remove it straight away.

10. Changes to This Policy

We might update this policy every now and then. Whenever we do, you’ll see a new “Last updated” date at the top, so it’s worth a quick look back once in a while.

11. Contact Us

Got a question about this policy or how we handle your information? We’re happy to talk it through:

Arabic Perfume

Email: info@arabicperfume.ae

Phone: +971 52 524 8855

Location: Dubai, United Arab Emirates